FAQ

Last updated: August 25, 2026

What does the catalog include?

Our store offers bar soap, body wash, body wipes, deodorant, hair care, cologne, lip care, lotion, sun care, shaving and facial products, oral care, accessories, bundles, gifts, and limited releases. Each product page provides the current description, imagery, options, price, and availability.

Is free shipping available, and when should an order arrive?

Checkout alone determines free-shipping eligibility. Order preparation is usually about 1–2 business days, followed by an estimated 3–5 business days in carrier transit. The transit estimate is not a guarantee; tracking and exceptions are explained in the Shipping Policy.

Can I return or exchange an item if nothing is wrong with it?

Yes. A non-defective item may be requested for an authorized mail return or exchange within 30 days after delivery for reasons such as a change of mind, preference, or wrong selection. It must be new, unused, in original condition, and accompanied by its packaging, tags, and accessories.

What costs apply to returns and how long does a refund take?

The package includes a free return label, and there is no restocking fee. Wait for authorization before mailing anything. An approved refund returns to the original payment method and is processed within 10 days after approval; exchanges depend on stock.

What should I do about damage, a defect, a wrong shipment, or missing contents?

Send the order number, checkout email, explanation, and clear photographs or video of the merchandise and packaging within the 30-day window. A material difference from the product description can be reported the same way.

How can I pay?

The checkout currently supports Visa, Mastercard, Maestro, American Express, Discover, JCB, and Diners Club credit or debit cards. A method may be unavailable for a particular order because of destination, device, currency, or provider review. See the Payment Policy for authorization and decline details.

Are cookies, analytics, or advertising-measurement tools used?

Necessary cookies support core functions. Optional analytics and advertising-effect tools, including Google Ads or comparable services when enabled, may operate subject to the available consent and privacy choices. The Privacy Policy describes purposes, sharing, and rights.

Where can I get help or find the complete policies?

Use the contact details below. The footer provides direct access to Shipping Policy, Refund Policy, Contact Us, About Us, Payment Policy, Privacy Policy, and Terms of Service.

Email: newjaymiller@gmail.com
Mailing address: 374 22nd St, Virginia Beach, VA 23451, United States
Phone: (703) 316-9364